Can't Login

What to do if I can't login to TG. I have forgotten my password. My temporary password has expired.

I have logged in before and forgotten my password

If you can't login because you have forgotten your password - see What to do when I forget my password.


I have not logged in before and didn't receive a Welcome email / can't find my Welcome email

Please contact your IT Administrator or Help Desk and ask them to check your access to TG.


I have not logged in before and my Welcome email was sent over 90 days ago

The temporary password in your Welcome email expires after 90 days.  If you follow the link and put in this temporary password you receive the option to resend your welcome email with a new temporary password.

Click here to see Logging in for the first time