Logging in for the first time

How to login for the first time

Single Sign On (SSO)

Your organisation will inform you directly, how to log into TG.

Non Single Sign On

You will receive your welcome email from TG with your username and temporary password.

welcome email

Click the LOGIN TO ACCOUNT which will take you directly to your organisation's TG homepage.

When you arrive at your TG homepage you will be asked to enter your username, which is your email and the temporary password given to you in your welcome email.


login details

As soon as you have entered your temporary password, you will be asked to create a new password.

change password

When you create a new password, to make it secure there are certain conditions which you need to meet.  It must contain:

  • A lower case letter
  • An upper case letter
  • A special character
  • A number
  • At least 8 characters

When you click on Send, you are automatically logged into your TG environment.